Terms of service

Last Updated: April 2026

These Terms of Service (“Terms”) govern your use of our website located at eatfro.com (the “Site”) and any purchases made through the Site. By accessing or using the Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

1. Overview

This Site is operated by Frø (“we,” “us,” or “our”). Throughout the Site, the terms “you” and “your” refer to the user or customer.

We offer this Site, including all information, tools, and services, conditioned upon your acceptance of these Terms.

2. Eligibility

By using this Site, you represent that:

  • You are at least 18 years old or have permission from a legal guardian

  • You will use the Site in compliance with all applicable laws

3. Products and Services

We make every effort to accurately display our products, including descriptions, pricing, and availability.

However:

  • Products may be available in limited quantities

  • We reserve the right to limit or discontinue products at any time

  • We do not guarantee that product descriptions or other content are error-free

Because our products are food items, variations in appearance, texture, and shelf life may occur.

4. Orders and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per person, household, or order

If we make changes to or cancel an order, we may attempt to notify you using the contact information provided.

5. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Change prices at any time without notice

  • Correct pricing errors

6. Shipping and Fulfillment

Shipping and pickup options will be presented at checkout.

You agree that:

  • Delivery timelines are estimates and not guaranteed

  • We are not responsible for delays caused by carriers or external factors

For perishable products:

  • You are responsible for proper storage upon receipt

  • We are not responsible for spoilage due to improper handling after delivery or pickup

7. Returns and Refunds

Due to the perishable nature of our products, all sales are final unless otherwise stated.

If there is an issue with your order, please contact us at hej@eatfro.com within a reasonable timeframe, and we will evaluate on a case-by-case basis.

8. Intellectual Property

All content on the Site—including text, images, branding, logos, and design—is the property of Frø or its licensors and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or exploit any content without prior written permission 

9. Prohibited Uses

You agree not to use the Site:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe upon our intellectual property rights

  • To transmit harmful code or interfere with Site functionality

We reserve the right to terminate your access for violating these Terms.

10. Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee:

  • That the Site will be uninterrupted or error-free

  • That the results obtained from using the Site will be accurate or reliable

11. Limitation of Liability

To the fullest extent permitted by law, Frø shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products.

Our total liability shall not exceed the amount you paid for the product in question.

12. Indemnification

You agree to indemnify and hold harmless Frø and its affiliates from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Site.

13. Third-Party Services

We may use third-party services (such as payment processors or analytics tools). We are not responsible for their content, policies, or practices.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site.

Your continued use of the Site constitutes acceptance of those changes.

16. Contact Information

For questions about these Terms, please contact hej@eatfro.com.